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General questions

The word Crowdfunding comes from the union between the words "crowd" (collective or group) and "Funding" (to finance). Crowdfunding refers to collective or collaborative investment: many small investors coming together to invest in a project. In Spanish it is also defined as participatory financing.
Housers is the meeting point between small and medium investors and developers. Housers is the crowdfunding platform that has democratized investment in the real estate sector, allowing any investor to invest as large investment funds do but with small amounts and without worrying about the paperwork and procedures associated with this type of investment.
Housers allows investors to invest in real estate or business projects previously studied by a team of expert analyst in risk analisys of projects of these types. Once studied and approved by our team of analyst, the developers will have access to agile financing with interesting conditions provided by our investors to develop their real estate or business projects. The objective of the selected projects is to generate attractive returns for the investor, helping the developer to find financing of their projects. Housers thus becomes the meeting and contact point for the investors and developers. To make life easier for the investor, Housers provides a control panel where the investor can manage and view the status of all their investments in real time.
Housers is not a credit institution or an investment services company, nor does it provide financial advice, so nothing on this website should be interpreted as such. Housers is nor adhered to any investment guarantee fund or deposit guarantee fund. Therefore, the investment capital is not covered by these funds. The information on it is for general information purposes only and does not constitute specific advice. The participatory financing projecs published on the website are not subject to authorization or supervision by the Spanish Securities Market Comission, the Bank of Spain or any other national or foreing regulator. The information provided by the developer has not been reviewed by the CNMV and does not constitute a prospectus approved by the CNMV.
Any developer interested in being able to finance theire real estate or business projects in Housers can apply in the "Get funding" section of our website. Our investment and analysis team will study each developer, their track record, professionalism and experience and will analyze in detail the project presented by the developer. After an exhaustive study, if the project meets the minimun criteria set, the projects that pass the filter will be offered on our platform so that any registered investor can invest in them.
The objective of the Friend promotion is to reward our investors for referring new investors of their trust and, at the same time, to give a welcome gift to the new referred investors. Each Housers investors can invite as many friends and acquaintances as they wish. Both investors (referrer and referred) will receive their gift when the referred investor makes his/her first investment.
Housers charges a commission to the developer if the project published on the platform is financed: this commission is a maximun of 10% of the total financing amount of the project (the average is 8%). Those investors with a Housers Premium account are not charged any commission for the use of the platform. For investors with a Housers Basic account from June 2021 Housers charges a monthly platform usage fee of €2.5 (VAT included). For these prokecys prior to March 2021 Housers charges 10% of the returns distributed by the developer to investors.
If you have any question you can contact us through the form that you can find in the Contact area of the website and we will be happy to help you.

Investment opportunities

Housers publishes on its platform opportunities consisting of fixed-rate loans or participating loans. In both cases the developer, in exchange for an amount borrowed by investors, offers interest that is paid monthly, quarterly or at the maturity of the loan. Loan maturities are usually between 12 and 48 months.
In this type of investment the investor has no liability to third parties. The hypothetical loss of the investor would always be limited to the capital contributed by the investor.
These are short to medium term investment opportunities (generally between 12 – 36 months ) where the investors leds money to a developer to develop a specific business project in exchange for a fixed interest rate. In fixed-rate opportunities, the money lent starts to generate income from the moment the loan comes into effect, depending on the interest rate previously agreed with the developer. These projects do not depend on the sale or rental of the property by the developer.
Participatory loans are a financial instrument that is an intermediate formula between a share capital contribution and a long-term loan. Their main characteristic is that their remuneration is conditional on the performance of the borrowing company. They are short or medium-term investment opportunities (generally between 12 and 36 months.
No. Since obtaining the licence as a crowdfunding platform (may 2017) Housers has not published any more equity projects.
These are opportunities oriented to the real estate sector including land puchase, construction, reform, exploitation, bridging loans, etc.
These are opportunities within the Renewable Energy sector including the purchase of land, the execution of solar farms, the purchase of material and technology, the installation, the exploitation, etc.
These are opportunities to finance business projects of any type outside the real estate and renewable energy sectors.
The title/fraction of a loan is a credit right. It is the right granted to the investor who is the holder of the loan to be able to demand from the developer the repayment of the capital contributed and the payment of the accrued and overdue interest. The initial unit value of the title is €1.
The total return on an investment in a fixed-rate project is obtained by dividing the total retrn obtained by the investor (interest) by the value of the capital borrowed, and then multiplying the result by 100 to obtain a percentage. For example, an investment in a €5,000 prject that after 18 months has generated €1,000 in interest for the investor gives a total return on the project of 20%.
The annual return is obtained by annualising the total return of a project. To do this, we divide the total return if the project by the number of months the project has been active and multiply it by the 12 months of a year. For example, an investment in a €5,000 project that after 18 months has generated €1,000 in interest for the investor gives a total return on the project of 20% and an annual profitability of 13,33%.
The IRR or Internal Rate to return is the rate of interest of profitability that a project generates and is responsible for measuring the profitability of an investment. This means, the percentage of profits or loss that this investment will have. The IRR makes ir possible to compare the profitability obtained from different projects.
The investment that are made in the opportunities published on crowdfunding platforms such as Housers are not exempt from risk and can produce, in the worst case scenario, the total loss of the investment, partial loss or temporary illiquidity for the duration of the loan.
The best way to reduce the risk in your investments is to diversify your portfolio by spreading your investment capital across differents projects. For example, instead of contributing €10.000 to a single projects, you can diversify by making small contributions of €1000 to 10 different projects. With this simple mechanism you are diversifying the risk between several opportunities.
In Housers we guarantee tha all projects that are refistered in our opportunities section have been throeoughly analyzed by our real estate and risk analysts. Each financing request from a deveoper is carefully examined. In addition, we commission a risk analysis (scoring) from an external auditor who assessed different aspects of the project according to a specific methodology that is the same for all. We publish all the supporting information of the project, including the scoring, so that the investor can analyze it and make the most appropriate investment option. For all opportunities, Housers uses projects monitoring ompanies to provide greater security and control over the use of the funds delivered to the developer.
Scoring is defined as the impartial analysis of the main parameters of a company, a financial product or an investment project, with the purpose of obtaining an evaluation. In the case of Housers's projects, the scoring analyses the possibility of success, or in other words, the level of risk that the opportunity of not being completed has. The scoring assigns a risk code rangind from AAA (lowest risk) to C (highest risk).
In Housers we have been the first to outsource the scoring calculation so that it is totally impartial and independet from the platform. We have a group of external auditing companies that perform this analysis for our investors opportunity by opportunity.
All the companies that form the risk analysis group calculate the scoring for Housers in the same way so that the result obtained is comparable. The methodology is based on a static analysis (comparison of data at a fixed point in time including information on the guarantees provided and developer information such as experience, number of developers projects, liquidity rations, debt rations,, assets management ratios,, term ratios, profitability ratios and operational ratios) and on a dynamic analysis (analysis of IRR, ROI, licences, location, construction price/m2, sale price/m2, LTV, LTC, %sales, etc.).
In order to control and supervise the disposals made by the developer of the loan given by the investors, Housers contractually obliges most of the developers to receive the loan in a jount account with an external monitoring company. In order to access the loan funds, the developer needs the signature and aythorization of the monitoring company. The monitoring company controls the drawdowns made to the developers based on a rawdown schedule agreed with the developer and initially supervised by Housers. The provisions must be justified by the developer to the monitoring company, which makes an administrative supervision of them.
The mortgage guarantee is the right that is granted on a property to a person or entity with which a debt or commitment is contracted, so that, in the event that the debt is not satisfied or the payment commitment is not fulfilled, the person whi receives the mortgage guarantee has the possibility to become the owner and sell the property that is the object of the guarantee to recover the money lent pr to be compensated.
These are opportunities where the developer pledges as collateral for the loan received an asset that will be pledged as security in the name of a guarantee agent acting on behalf of the investors. This mortgaged asset may or may not coincide with the target asset of the project. In the event that the developer is unable to meet its payment oobligations to the investors, the guarantee agent will foreclose on behalf of the investors and the investors will recover all or part of their investment. As long as the project is active, the mortgage on the asset is active.
Es una empresa independiente de la plataforma especializada en la toma de garantías, custodia y ejecución de las mismas en caso necesario. Actúa siempre en nombre y por mandato de los inversores. It is a company independent of the platform specialized in taking collateral, custody and execution of the same if necessary. It always acts on behalf of and under the mandate of the investors.
Loan to Value (LTV) is a mortgage information ratio that measures the percentage of the loan to value of the property used as te mortgage asse and given as guaramtee. The value of the property must be in accordance with the latest appraisal. For example, for the LTV in the case of a loan granted for €500,000 on an appraised value of the mortgage guarantee of €750,000 is 66.66%.
The investors. Once the loan has expired, if the developer has not repaid all the amounts owed, the decision to foreclose the mortgage guarantee will depend dolely on the investors who have invested in the project, who will decide at a meeting of lenders and by the majority reflected in the contract whether to foreclose the mortgage guarantee, whether they prefer to give the developer more time to pay pr whether they prefer to restructure the loan by accepting the developer's proposal, if any.
The foreclosure of a mortgage guarantee depends on how long it takes for the property given as guarantee to be auctioned and sold. it is greatly influenced by the location of the property, the type of propety, the appraised value of the property and other factors. As a general rule, the estimated time that the process can take in around 2 years, although in many cases these periods are shortened.
In projects without a mortgage guarantee, the guarantee is usually presonal to the developer, the developer's company, third party guarantors or it may even be rhe case that rhe project has not guarantees. This is clearly reflected in the information of each project so that the investor, before investing in the projects, can check it.
Yes, sometimes projects ca be split into several phases or tranches of financing, although the project remains a single project. This means that all phases or tranches have to have the same conditions and end at the same time.

I want to be an investor

Once the investor has completed the registration process and his account thas been validated, he will be able to access his private investor area to analyze all the documentation of the different opportunities and invest in them. Only registered and properly validated users can participate in the investment opportunities.
Individuals, of legal age, with Spanish or foreing nationality. Legal entities (companies) with tax residence in Spain or in the EU caan also be be investors. There is a limitation of a few countries from which the payment institution (Lemon Way) cannot acept that the investors makes any movement of money from or to any of the following countries. Among others Afganistán, Barbados, Bielorrusia, Birmania, Bosnia-Herzegovina, Bosnia, Burundi, Corea, Egipto, Emiratos Árabes Unidos, Etiopía, EEUU,Guatemala, Guinea, Guinea-Bissau, Irán, Iraq, Líbano, Libia, Macao, Mali, Mongolia, Namibia, Panamá, República Centroafricana, Congo, Rusia, Samoa, Somalia, Sudan, Sri Lanka, Siria, Ucrania, Venezuela or Yemen.
Registration on the platform is completely free.
The Housers Premium account is the one whose holder has made an investment in the last 12 montjs or the one in which, not having made a first investment, maintains a balance in the wallet of less than 12 months. The Housers Basic account is the one that does not meet the requirements to be Premium. The Housers Premium accounts that lose their Premium status will become Housers Basic accounts.
The Housers Premiun account has no cost for the investor. The Housers Basic account will bear a platform usage fee of 2.5€/month (VAT included). In the case of Housers Basic accounts, this will only be charged if the balance is higher than 0.05€. If there is not enought balance in the account to support the €2.5 fee, ot will be promptly reduced to the balance of the account at that time with the aim of avoiding negative balances in Housers accounts.
No, by opening your Housers account the investor does not acquire any kind of investment commitment.
It is not mandatory to have financial knowledge although it is advisable to be properly informed and read all the documentation that Housers makes available to the investor both in the daily use of the platform and in the information of each opportunity.

To register in Housers and open your Housers account the investor must: 1) Click on "Register"; 2) Select the "Individual" option; 3) Fill in the form with the "identification data" (your name and surname, telephone number, email, and password); 4) Accept the "Housers Service Conditions" and the "Lemonway Terms and Conditions"; 5) Click on "Create account". Once the email and telephone number have been validated, and already inside the investor's private area, the investor will be able to access "My details" and will have to fill in the following sections: 1) In "Identification details" you must fill in the fields that have not been filled in (country, sex and tax residence); 2) In "Documentation": 2. 1) If you are a tax resident in Spain you must attach your DNI, in PDF format or similar, on both sides and in colour; 2.2) If you are a foreigner tax resident in Spain you must also provide your Foreigner's Identity Number; 2.3) If you are a tax resident in any other EU country other than Spain you must attach your ID or passport. 2.4) If you are from outside the EU, you must also provide a second identity document. Once all the information is completed, the investor will request the activation of his Housers account by clicking on "Accept and continue". If there is any problem uploading this documentation or with its validation, the investor can always contact Housers through the form available in the "Contact" area.

To register in Housers and open your Housers account the investor must: 1) click on "Register"; 2) Select the "Company" option; 3) Fill in a form with the details of the legal representative of the company (name and surname, contact telephone number, email, password); 4) Accept the "Housers Service Conditions" and the "Lemonway Terms and Conditions"; 5) Click on "Create account". Once the investor's email and telephone number have been validated, and already inside your private area, you will be able to access "My details" and you will have to fill in the following sections: 1) In "Identification details" you must fill in the fields that have not been completed for the legal representative (nationality, sex) and the company details (company name, VAT number and tax residence); 2) In "Documentation", the legal representative must attach, in PDF format or similar, their DNI or Passport and NIE in the case of foreigners, attach the deed of incorporation of the company and, if necessary, the deed of actual ownership of the company, a document of the company's activity (any certificate from the Mercantile Register, a Tax Certificate and any document of payment of taxes, VAT - with a maximum age of 3 months - are considered valid) and other documents that you consider necessary (such as the DNI of the partners who have more than 25% of the company's shares); 3). Once you have completed the above sections, you must click on "Accept and continue". If any problems are uploading this documentation or with its validation, the investor can contact us through the form available in the "Contact" area.

Housers Account

The housers account is an account in the Housers platform in the name of an investor that has passed the corresponding validations and that allows him to operate in Housers by investing in projects. The Housers account is always associated with an account in an external payment institution for the investo's security. in the case of Housers the selected payment entity is Lemonway.
To acess your private area the investor must enter the Housers website ( and click on "Login". Subsequently, you must enter the email with which you registered on the platform and the password you chose. The same procedure must be followed if you want to access toy private area in the Housers App. From the Housers App you can configure other types of biometric access using the fingerprint, graphics or through the recognition of the investor's face.
The password ca be remembered in a very simple way: click on "Login" and then click on the option to recover password. The investor will be asked for the email address with which he/she registered on the platform. After a few second, the investor will receive an email with instructions on how to change the password at the email address provided (provided it is correect and the one he/she actually registered with). Sometimes it may be necessary to check the Spam folder to look for this email sent by the platform.
The Housers account of an investor is not operational until all the requested documentation has been received and validated to verify the registration data and the user's registration in Lemonway.

After sending all the requested documentation in the appropriate format, the user validation process begins. Normally this process is completed in less than 48 hours. At that time the Housers account of the investor will be operational, and he/she will be able to invest in opportunities published on the platform. While the account is not operational the investor will not be able to make investments on the platform.

Housers uses an external and regulated payment entity called Lemonway, which safeguards and manages the funds of all investors. When an investor deposits money into their Housers account, they do so in an account created for them by the payment entity. Each real estate project funded on the platform will also have irs own Housers account completely separate from the others, so that what happens in one project can never affect the other projects on the plarform. Lemonway is Limited Company with a capital of 860.232.53, SIREN number 500486915, with registered office at 14, rue de la Beaune, 93100 Mountreuil, France, accredited on 24/12/2012 by the "Autorité de Contrôle Prudentiel et Régulation" ("ACPR", France, 61 rue Taitbou 75009 Paris, as a hybrid Payment Institution, under number 16568 J) and authorized in Spain by the Bank of Spain to carry out its activity as a payment institution without permanent establishment in accordance with the applicable regulations.
The funds of the Housers account are safely deposied ouside Housers in the payment entity, Lemonway, so that the money of each investor is segregated frrom hat of the other investors, the developers and Housers' own funds.
The investor can improve the security of his Housers account by activating the OTP (One Time Password) functionality. By activating this option, every time the investor tries to perform an identification or investtmen operation in the platform, he will be asked for a code that he mus enter to continue with the operation. Rhis code will be sent to the investor by SMS to the phone associaed to the investor's Housers operation. You can activate the OTP functionality by accessing the "My details" area and in the "Account settings" area by clicking on "Change settings". once in the "Account settings" screen you have to activate the OTP option. If you want to disable this functionality, you can do it in the same place.

To fund your Housers account click on the "Deposit" button. You can fund your Housers account by bank transfer from a bank account in your name. You must make a transfer with the amount you want to the IBAN indicated on this page indicating in the concept of the transfer the code that is indicated. Normally the amount will be available in your Housers account within two working days. Housers does not apply any commission to this operation.

No, it is not possible. You can make investments directly from your bank card but not deposits to your Housers account.

Yes, select this option when investing. The direct investment with a bank card does not apply any kind of commission on the operation. Bank card transactions are limited to a maximum amount of €5,000.
Yes, by selecting this option when investing. The exchange Bitcoin to Euro, we use the exchange service provided by a company external to Housers that performs the conversion with security and total guarantee.
No, not at the moment. We hope in the coming weeks to be able to incorporate new payment methods to the cryptocurrency payment service.
Yes, at any time and at no cost the investor can order the transfer of funds to any of the IBANs associated with their Housers account. You will receive the money in the indicated bank account in 1 or 2 working days normally.

Types of investors

In the case of individuals, an accredited investor is anyone who applies to be one and meets at least one of these conditions: 1) has an annual income of more than 50,000 euros; 2) has financial assets of more than 100,000 euros; 3) is receiving professional advice on this type of investment. In the case of legal entities (Companies), it is anone who applies to be one and fulfils at least two of these conditions: 1) total assets are equal to or greater tan 1 million euros; 2) annual turnover is equal to or greater than 2 million euros; 3) equity is equal to or greater than 300,000 euros.
A non-accredited investor is an investor who does not meet the conditions of an accredited investor and whose ability to access projects is limited due to their lack of previous investment experience.
Accredited investors have no investment limit in projects.
Non-accredited investors may invest a maximum of €3,000 in a single projects and may not invest more than €10,000 per year on the platform. In addition, non-accredited investors may not participate in projects with a total amount of funding equal or greater than €2,000,000.
To become an accredited investor, investors must access their private area, go to the "My details" area and click on "More information" in the "Investor profile" area. The investor must then select the "Accredited Investor" profile. He/she must then complete a form certifying het he/she meets at least one of the conditions required to be an accredited investors. Afer completing it, the investor will become an "Accredited Investor". To cease to be an accredited investor, please contact our Customer Service team using the form located in the "Contact" area.


In the "invest" section you can find the different opportunities in financing status with all the documentation and characteristics of the project so that the investor can consult them and invest if he/she considers it appropriate.
In the "Invest" area, investors must choose the opportunity they are most interested in by clicking on "More information". Within the opportunity file, the investor must review the proposed project, including all the associated documentation. To review this documentation the investor must be correctly identified with their Houers account. Once the project is reviewed, the investor must choose the amount to invest (taking into account the limits of the investor depending on whether he/she is accredited or not accredited) by pressing the button "invest Now". At that moment the investor must select the payment method with which he/she wants to make the investment: 1) Payment wwith the available balance in the Housers account; 2) Direct investment with bank card charged; 3) Investmen with Bitcoin. The investor must then accept thhe "Mandate Contract" and the "Investment contract" and click on "Confirm investment". If the investmen is successul, a screen will appear confirming the investment in the opportunity. In addition, the investor will receive an email (Annex I of the contract) informing him/her of the investment you have made. This investment as well as the contrac are suspended until the ginancing of the project is completed, at which point the contract and the investment will become firm. At that time the investor will receive an email informing you of the entry into force of the contract and your investment (Annex II of the contract).
The minimun amount to invest per opportunity is €300.
It will depend on the type of investor: for accredited investors there is no investment limit; non-accredited investors are not allowed to invest more that €3,000 per project, nor more than €10,000 in a 12-month period in projects published on any crowdfunding platform.
Once the investment in a project is committed, the money is blocked in the Housers account of the investors until he opportunity is funded: at that moment, automatically and transparently for the investor, the amount is unlocked and moved to the developer's account so that he ca have the funds provided by the investors with the corresponding security measures. In the event that the opportunity is not financed within the stipulated time Or in its mandatory extensions if they existe) the money of the investment would be unlocked and would reappear in the balance of the investor's Housers account.
As a general rule it is necessary. As an exception, the Law allows the platform to decide whether projects that have reached at least 90% of the funding needs can be considered viable, allowing in these cases to consider a project that has not reached 100% of the gunding targer as funded. To this end, the platform must expressly warn of this possibility when publishing the Opportunity on the website.
Housers establece a su criterio y para cada oportunidad un plazo para que ésta se financie. Depende de la demanda de los inversores para participar en el proyecto que éste se financie antes del plazo establecido. En caso que no se financie dentro del plazo estipulado inicialmente, la plataforma tiene la posibilidad de ampliar un 25% el plazo inicialmente establecido. Para ello la plataforma deberá advertir expresamente esta posibilidad al publicar la oportunidad.

My investments

In your pricate area under the "My investment" tab, you can see a list of the investments you have made, divided according to their status: in financing, active, closed, and not financed. You can also see te operations you have carried out through the DCC.
The information on the progress of each project can be found in the project file, in the area called "timeline" where the different milestones that the opportunity is reaching are referenced. investors will also receive email communications about their projects. they will also receive notifications via the APP (if installed) and in their private area, informing them of any project updates.
Each opportunity published on the platform has a time limit. In order to be able to withdraw the invested capital, you must always wait until the developer returns the capital received from the investors in the form of a loan.
Profits are received by the investor in te form of interest on the loan granted to the developer.
The profit of all opportunities is distributed monthly, quarterly within the first 15 working days of each month, monthly or quarterly in arrears. In some projects the profit is distributed at the same time as the capital is repaid on tje maturity date of the project.
Yes, once the profits are in the investor's Housers account, the investor can use them to invest in other projects or yo can withdraw them to a bank account in the name of the investor and associated to the Housers account.
To withdraw funds from your Housers account the investor only has to: access to your private area and go to "bank details". Click on the "withdraw funds" tab. Fill in te transfer request form (Select bank account, concept and amount). Click on "request transfer". This operation is free of charge for the investor.
The developer is responsible for withholding the interest or dividends distributed to investors and settling the corresponding payments to the tax office in your country. in addition to making an annual informative summary of the interest or dividends paid and the withholdings made. Howeverm Housers will annually make available to investors (Within their private area) a tax certificate with tha tax withholding made as well as a report with all the data of your operations during the year so that you can prepare your income tax return.
The developer will always apply a withholding tax to investors on interest and dividend distributions in accordance with the legislation in the developer country of origin. For Spanish developers the withholding tax will be 19% for individuals and legal entities. For Portuguese developers the withholding tax will be 28% for individuals and 25% for legal entities. For Italian developers the withholding tax will be 26% for individuals and legal entities.
In the investor's private area, in the "Documents and reports" area, there is an area for tax reports. By selecting the year for which you wish to obtain the report, you can download the report for the year selected. The responsible for the withholdings is the developer in front of the Tax Agency of his country. The information provided by Housers in the document is merely informative. in addition, the withholding made by housers on the occasion of the payment of interest improvement promotions will not be included in these reports.

Delayed projects and debt recovery

Loan contract decisions such as restructuring a loan contract, accepting early repayment or taking a loan into debt recovery by foreclosing on existing guarantees are made by investors at Lender Meetings which are held digitally on the platform. These meetings are fully binding for investors.
As it is considered a single project, the lenders' meeting of these projects for contract and projects decision-making takes place in a unified manner for all phases or tranches.
First, the platform tries to understand the developer's problem. Then we look for ways with the developer to restructure the debt so that the investors recover the capial with a later maturity than initially planned but improving the profiyability of the project. If these formulas exist, thy are presented to the investors at a lenders' meeting. It is at these meetings that investors decide to restructure the loan or claim the debt out of cour or in court from the developer.
Once the investors of a project withouth mortgage guarantees have decided to take the project to debt recovery, it is put in the hands of an external company specialized in debt recovery. it is this company that will manage the extrajudicial and judicial claims if necessary, informing the investors proptly of any developments in the process.
If the investors of a prokect with mortgage guarantees decide to take the project to debt recovery, the existing guarantees are initially executed and the Guarantee Agent that holds the guarantee is instructed to initiate its execution. If after the enforcement of the guarantee there is still a debt with the investors, the provess of claiming the outstanding amounts wold be initiated as in the case of debt recovery of projects without mortgage guarantees, This hypothesis, although feasible, is unlikely, since the projects have mortgage guarantees with LTVs of less than 70%, which means that the guarantee should in most cases cover and pay off the total debt owed by the developer to the investors.
No, the entire cost of the foreclosure has been initially advanced by the developer and the amounts are held in custody by the guarantee Agent who, if necessary, will use them to foreclose the guarantee and, if this is not necesary, will return these amounts to the developer when the debt with the investors is totally cancelled.
Yes. In each case, investors are presented with both the company that will carry out the debt recovery and the costs associated with the deb recovery. The most common approach is to be syuccessful, so that the debt recovery company only gets paid if it manages to recover the amounts. The debt recovery company will keep a percentage of the amount recovered. Normally this percentage is 10%, although it can be as high as 20%.
The extrajudicial claim can take up to 90 days. The judicial claim does not have specific time limit and can take between 12 and 36 months.

Direct Communication Channel (DCC)

In accordance with the provisions of article 51.2.c) of Law 5/2015 of 27 April on the promotion of business financing, the Direct Communication Chanel (or "DCC") is an enviroment different from Housers' Platform so that the investor can contact other investors or developers after the action that lead to the financing of each project. Within this channel, the developers, sers or investors can see information about the evolution of the project abd kearn first.hand about the project's news. In addition, investors can ask the developer about the progress of the project, find out yhe opinion of other investors and exchange loan participarions. The DCC is only available for those projects in which the developer has accepted this functionality and its application is expressly indiated. Access to the DCC will be free for investors and in principle, will be free of charge, and a fee for access to the channel may be established at any time.
To register in de DCC the investor must click on "DCC" within theopportunities tab of the website, fill in the login form with your email and password of your Housers account, accept the terms and conditions of the Direct Communication Channel and privacy policy and click on Login.
Housets investors will be able to know the information of the projects in which they have enabled the DCC and registered. They will be able to write ad answe messages to other investors and developers of the projects according to the topic related to the project. They will also be able to issue offer to sell or accept offers to buy shares in the loans.
Yes, they need to be regstered in the DCC and then request access within the DCC to the prject thy are interested in, as long as that projects has DCC functionality available.
To register in the DCC of a project that has this functionality available, the investor must click on "Available channels" within the DCC, select the project in which you want to register and click on "access". You should then be taken to the login screen where you will accept the terms and conditions of the Direct Communication Channel for each channel and the Rules of Use and Behaviour.
If the project has an active communication chanel with the developer, investors can send questions and comments to the developer so that he/she can answer them through the channel itself.
The DCC always allows communication between investors. Through a simple form, the investor can choose the subject, write his question and post it on the channel, so that other investors can see it and answer him.
The DCC allows the developers to be rated through the rating of the answwers they give to the investors' questions And it is the investors themselves who rate these answers.
In order to be able to buy loan fractions of alreay funded opportunities, the investor must access the DCC of the opportunity he/she wats to buy shares in. Then you must access the "investor communication" tab and filter by subjetc "offers for sale". Once listed, you must take into account the number or loan tranches and the price they will cost, as well as remaining term of the opportunity and the interest rate of the opportunity. Offered packages cannot be purchased in part, i.e. if there are €1,000 loan units on offer, the investor will have to buy all of the rights at that price.
In order to sell loan units, the investor only has to log in to the DCC of the opportunity for which he/she wants to sell his/her units. You must access the "investor communication" tab and select the subject "sale offers". Once selected, you must fill in the message fields the number of the loan fractions you wish to sell and te price of the package of the loan fractions you have put up for sale. Once you have decided on the number of fractions and the price, all you hace to do is accept the share transfer agreement and confirm that your message conforms to the DCC's rules of use and behaviour.
The interest is received by the holder of the securities at the time of the interest distribution and is collected in accordance with the terms of the relevant project.
As soon as the purchase of loan fractions is formalized through the DCC, subrogation to all obligations and wights as lender of the Investment being purchased is accepted, i.e. from the effectiveness of the transfer od the investment, abny payment of interest, interest in arrears, outstanding debt and principal woll be made to the purchaser of the investment.
From the moment the purchase of loan tranches is formalized through the DCC the seller accepts the subrogation of the buyer in all obligations and rights as lender of the Investment being purchased, i.e. from the effectiveness of the transfer of the investment the seller will have no right to collect any payments of interest, interest in arrears, outstanding debt and principal.
No. In order for an investor to sell his DCC units, there must be willing buyer and this depends on a number of factor, such as the price at which the units are offered for sale, the volume of units, etc. The developer of ht opportunity gives the investors of his opportunity for the offer an make the purchase. the developer only makes the necessary arrangements for the other investor to purchase your investment.